Returns & Exchanges

Not 100% satisfied with your product?

You have 60 days to return it, as long as it’s in new and unused condition and in its original packaging.   Unfortunately, we do not offer gift exchanges.

We will be happy to refund your purchase price for returns, excluding shipping and handling charges. There are no restocking fees. 

We will process a refund within 14 business days in the original form of payment, upon receipt of your returned product.  Please note that your bank may require additional time to post the transaction to your account. 

If you need further help, please give us a call: 1-917-767-2915 or email us: info@redfishtoys.com.